NOC as a Service
QNOC keeps your business operating around the clock
QNOC monitors your services and without the added worries of extra personnel you can meet your SLAs. This will mean lower pressure on your on-call service and you will exceed the expectations of your customers. You can sleep easy, we will alert.
When you choose for QNOC, we will start with an inventory of your services, procedures and systems. Depending on your requirements and wishes we will make agreements which we we will translate to transparent KPIs and will be registered in SLAs. From day one of the start of the NOC service, the cooperation between both parties will be continually re-evaluated and optimized.
Henk Steenman, CTO at AMS-IX: “AMS-IX is growing steadily worldwide and the burden on our monitoring services is increasing correspondingly. While we were figuring out how to address this development, we heard that our partner QNOC was tackling the exact same issue. The rest, as they say, is history. We have high expectations of this expanded collaboration. Customers of AMS-IX and of our own organization will perceive that issues are better allocated and thus resolved in a quicker and more efficient fashion.”
QNOC is for IT service providers who require 24x7 availability and direct action is required for handling questions and problems. Typical QNOC customers:
Meet our QNOC professionals.
Please contact QNOC at +31 20 205 2 200 or let us call you